Program Agenda

Thursday, October 22nd

   
8:00 – 8:30

Registration & Continental Breakfast

 
8:30 – 8:45 Conference Welcome
 
8:45 – 10:00

Keynote Presentation: Canadian Economic Outlook

Speaker: Robert Hogue, Senior Economist,
Royal Bank of Canada Financial Group
 
10:00 – 10:30 Robert HalfBreak & Expo

Break sponsored by Robert Half International
 
10:30 – 12:00

In-depth View of Risk Analysis in Relation to the Current Economic Situation
Credit managers today need to be ever more diligent and “creative” in their analysis of a potential customers’ financial data. In addition to the standard numbers and ratios used when making credit decisions, we will discuss newer and not so common things to evaluate in order to give you a clearer picture of the company’s status in light of the recession.

Speaker: John LaRocca, Senior Vice President, CreditPointe, Inc.
 
12:00 – 14:00

boen servicesLuncheon & Tabletop Exposition
Take the time to network with other credit professionals and browse the valuable products and services offered by our Exhibitors.

Luncheon sponsored by Boen Services

   
14:00 – 15:00

Building Your Soft Skills
As the strategic importance of the credit function has grown, so has the visibility of credit professionals. They are increasingly involved in cross-department project teams and are asked to discuss their perspectives with varying audiences. This requires strong communication and interpersonal skills in order to work effectively with people at all levels of an organization. This session will provide attendees with an overview of the specific “soft skills” today’s employers look for in prospective hires as well as advice for developing these attributes.

Speaker: Dianne Hunnam-Jones, District President, Robert Half International

 
15:00 – 15:30 PCCG logoBreak & Expo

Break Sponsored by Phoenix Credit Consulting Group
 
15:30 – 17:00

Collection Issues in Canada and the U.S.
Having the best collections practices in place is essential – especially in today’s economy. Some of the most effective steps you can take are simple ones, such as improving communication and cooperation regarding credit and collections issues. The panelists will provide an overview of the legal systems as related to collection issues in Canada and the U.S. – pre-litigation collection procedures, how to establish jurisdiction, third party collections and the choice of law and arbitration. Discover the most successful ways to handle collections across the border.

Panelists:

David Franklin, Attorney, Franklin & Franklin
Chris MacLeod, Lawyer, International Litigation Group, Ross & McBride LLP

Thomas Young, Sales Manager, Commercial Collection Corp. of NY

 

17:30 – 18:30

Sponsored by EquifaxEvening Reception

Reception sponsored by Equifax

 
TopFriday, October 23rd
   
8:00 – 8:30

D&B logoContinental Breakfast & Networking

Breakfast sponsored by Dun & Bradstreet

 
8:30 – 9:15

Creative Business Restructuring Solutions to Save Your Customer
Trade Creditors have an opportunity to play an active role in the restructuring of their customers’ business when they sense deterioration is imminent. Warning signals are not always obvious – a business restructuring specialist can help you add some out of the box solutions to your arsenal of successful strategies when dealing with troubled companies.

Speaker: Rob Holmes, Chairman, Prowis Inc
   
9:15 – 12:00

The Changing Face of Bankruptcy in Today’s Volatile Economy
Bankruptcy laws in Canada are constantly evolving. This session will give you a heads up on the latest changes that you need to be aware of and how they can affect your business in the economic situation we face today. Learn the similarities and differences that exist among the various Canadian provinces and, most important, what you need to know to protect your company when a customer files for bankruptcy.

Panelists: Hubert Sibre, Partner, BCF LLP
Justin Fogarty, Partner, Davis LLP
Luc Beliveau, Partner, Fasken Martineau
   
10:30 – 10:45

Break

   
10:45 – 12:00

Session Resumes

 
12:00

Conference Adjourns

Top Hotel Information

NACM-Canada's 11th Annual Credit Conference and Expo will be held at The Sutton Place, Toronto, Canada. Hotel address: 955 Bay Street, Toronto, ON, M5S 2A2.

Ask for the NACM-Canada group rate - $200 CAD single/double per night, plus applicable taxes. Reservations must be made by September 25, 2009 to ensure availability and the discounted group rate. Reservations may be made by:

Reference NACM-Canada Group.

Registration Fees

Top
NACM-Canada Member: Non-Member:
$525 CAN + 5% GST =
$551.25 CAN
$625 CAN + 5% GST =
$656.25 CAN

Register Now!

 

Cancellation and Refund Policy

Registration fees, less a $50 processing fee will be refunded for written cancellations received 7 days before the program start date. No refunds for cancellations within 7 days of the program start date. Substitutions are permitted.

Earn CEU Points

TopThe Education Department of the National Association of Credit ManagementTM has reviewed the educational content of this advanced level program. Participants attending this program will earn 1.0 continuing education unit (CEU), which is valid for CCE recertification. The NACM Control Number is 17399.

The continuing education units have been awarded in accordance with the standards recommended by the International Association for Continuing Education and Training. The CEU is a nationally recognized unit designed to provide a record of an individual’s continuing education accomplishments. One continuing education unit (CEU) is awarded for each 10 contact hours of instruction.